Privacy Policy

Last Updated: September 4, 2026

Thank you for visiting photographybyiela.com. Your privacy is important to us. This Privacy Policy explains how Photography by iela LLC (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, contact us, submit an inquiry, request information, book photography or video services, communicate with us, or otherwise interact with our business.

By using this website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

- Name

- Email address

- Phone number

- Message details submitted through contact or inquiry forms

- Event, session, or project information

- Preferred dates, locations, and service details

- Booking and appointment information

- Communication preferences

- Information related to photography or video projects

- Billing or transaction-related information, when applicable

- Any other information you choose to provide when communicating with us

In connection with our photography and video services, we may also collect, create, process, or store photographs, videos, and other visual content associated with your session, event, project, or booking.

We may also automatically collect certain information when you visit our website, including:

- IP address

- Browser type

- Device information

- Operating system

- Pages visited

- Referral information

- General website activity and interaction data

2. How We Use Your Information

We may use the information we collect to:

- Respond to inquiries and requests

- Communicate with prospective and existing clients

- Prepare proposals or service information

- Schedule and manage photography or video sessions

- Process bookings and service requests

- Provide photography, video, editing, and related creative services

- Deliver photographs, videos, galleries, or other project materials

- Send confirmations, reminders, updates, and follow-up communications

- Provide customer support

- Process or facilitate payments, when applicable

- Maintain records relating to our services and client relationships

- Improve our website, services, communications, and user experience

- Send information about services, promotions, offers, or business updates when permitted

- Protect our business, clients, website, and systems

- Comply with legal, regulatory, contractual, accounting, or administrative obligations

3. SMS/Text Messaging Program

If you provide your phone number and submit a form, book a session or appointment, contact us through our website, or otherwise expressly opt in to receive text messages, you agree to receive SMS/text messages from Photography by iela LLC.

These messages may include:

- Booking confirmations

- Session or appointment reminders

- Scheduling updates

- Follow-up messages

- Customer service responses

- Project-related communications

- Promotional offers

- Other communications related to our photography, video, or business services

Message frequency may vary depending on your interaction with us and the services you request.

Message and data rates may apply.

You may opt out of receiving SMS/text messages at any time by replying STOP. For assistance, reply HELP or contact us at [email protected]. Consent to receive SMS/text messages is not a condition of purchase or booking services.

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers that assist us in delivering text messages or operating our communications systems only as necessary to provide those services.

4. Email Communications

If you provide your email address, request information, book services, subscribe to updates, or otherwise communicate with us, we may send you emails related to:

- Your inquiry

- Photography or video services

- Bookings and appointments

- Session preparation

- Project updates

- Gallery or content delivery

- Follow-ups

- Client support

- Business updates

- Promotional offers

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email or by contacting us directly.

Transactional or service-related communications may still be sent when necessary to fulfill an existing booking, contract, transaction, or service request.

5. Photography, Video, and Client Galleries

As part of providing photography and video services, we may create, process, edit, store, and deliver photographs, videos, and other media associated with client sessions, events, projects, or bookings.

We may use third-party platforms or service providers to host, store, process, edit, back up, or deliver photographs, videos, galleries, or other digital materials.

Use of photographs or videos for portfolios, websites, social media, advertising, promotional purposes, or other public-facing uses will be governed by applicable agreements, releases, permissions, contracts, and applicable law.

This Privacy Policy does not replace any separate photography agreement, model release, licensing agreement, or service contract between you and Photography by iela LLC.

6. Payment Information

If you make a payment for our services, payment information may be processed through a third-party payment processor or booking platform.

We may receive limited transaction information, such as:

- Payment status

- Transaction amount

- Date of payment

- Billing information

- Transaction or order identifiers

We generally do not directly store complete credit or debit card information when payments are processed by third-party payment providers.

Payment processors may collect and process your information according to their own privacy policies and terms.

7. Cookies and Website Tracking

Our website may use cookies, analytics tools, pixels, or similar technologies to:

- Operate the website

- Improve website functionality

- Understand how visitors use our website

- Measure website performance

- Remember preferences

- Improve marketing and advertising efforts

- Enhance the overall visitor experience

You may adjust your browser settings to block, restrict, or delete cookies.

However, disabling cookies may affect the functionality of certain parts of the website.

8. Sharing of Information

Photography by iela LLC does not sell your personal information.

We may disclose information when reasonably necessary, including:

- To website hosting providers

- To client gallery or image delivery platforms

- To booking and scheduling providers

- To payment processors

- To email, SMS, CRM, or communications providers

- To cloud storage, software, editing, or technology providers

- To contractors or service providers assisting with business operations

- When required by law, subpoena, court order, regulation, or legal process

- To investigate fraud, security incidents, misuse, or unlawful activity

- To protect our rights, property, clients, employees, contractors, or business

- In connection with a business transaction, restructuring, merger, acquisition, or sale

- With your consent or at your direction

Service providers are expected to use personal information only as necessary to provide their services to us and subject to applicable contractual and legal requirements.

Mobile opt-in information and SMS consent are not shared with third parties for their own marketing or promotional purposes.

9. Third-Party Service Providers

Our website and business may rely on third-party platforms and technology providers for services such as:

- Website hosting

- Client galleries

- Photography and video delivery

- Booking and scheduling

- Payment processing

- Customer relationship management

- Email communications

- SMS communications

- Analytics

- Cloud storage

- Marketing

These third parties may process information according to their own privacy policies and terms.

We encourage you to review the privacy practices of third-party services with which you interact.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

- Provide our services

- Complete photography or video projects

- Maintain client and business records

- Fulfill contractual obligations

- Resolve disputes

- Process transactions

- Comply with accounting, tax, legal, or regulatory obligations

- Protect our legitimate business interests

Photographs, videos, galleries, project files, and related materials may be retained for different periods depending on the nature of the project, contractual arrangements, storage practices, and business needs.

When information is no longer reasonably necessary, we may delete, anonymize, archive, or securely store it as appropriate.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no website, electronic transmission, cloud storage system, or digital storage method can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.

12. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website without appropriate parental or legal guardian involvement.

Our photography services may involve photographing children or families with children. In such circumstances, information and images may be collected or created as part of services requested or authorized by a parent, legal guardian, client, event organizer, or other authorized party.

If you believe that personal information from a child has been collected improperly, please contact us so that we can review the matter.

13. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment providers, galleries, booking services, or other external services.

We are not responsible for the privacy practices, security, availability, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you use.

14. Your Privacy Choices

Depending on applicable law, you may have the right to request that we:

- Provide access to personal information we maintain about you

- Correct inaccurate information

- Update your information

- Delete certain personal information

- Stop or limit certain communications

- Provide information about how your personal information is used

You may also:

- Reply STOP to opt out of SMS/text messages

- Use the unsubscribe option provided in marketing emails

- Adjust your browser cookie settings

- Contact us directly regarding your privacy preferences

Certain information may need to be retained when required by law, necessary to fulfill contractual obligations, or reasonably necessary for legitimate business purposes.

15. International Services

Because our photography and video services may involve travel or projects outside our primary business location, personal information may be processed or accessed in jurisdictions other than the jurisdiction where it was originally collected.

When applicable, we take reasonable measures to handle personal information in accordance with this Privacy Policy and applicable legal requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

- Our services

- Our website

- Our technology

- Our business practices

- Legal or regulatory requirements

When changes are made, the revised Privacy Policy will be posted on this page and the “Last Updated” date will be updated.

Your continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

17. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or how your personal information is handled, please contact:

Photography by iela LLC

Website: photographybyiela.com

Email: [email protected]

Phone: +1 407-728-0141